---
title: "Support — JobOpsPro"
url: https://jobopspro.com/support
description: "Get help with JobOpsPro: getting started, importing data, onboarding, and day-to-day support for residential HVAC contractors."
lang: en
---

Support

# Help for every stage.

Whether you are migrating from spreadsheets or switching from another field service platform, our team can help you get running.

## Support For Every Trade On Your Truck

Shops running heating and cooling, electrical, and plumbing crews all work the same way in JobOpsPro.

Image: HVAC technician servicing an outdoor condenser unit while using a tablet (https://jobopspro.com/__l5e/assets-v1/65f75eb2-f2a7-4850-a81f-a25a1e9abada/trade-hvac.jpg)

### Heating & Cooling

Tune-ups, replacements, and emergency calls tracked from intake to invoice.

Image: Electrician working in a residential breaker panel with a tablet in hand (https://jobopspro.com/__l5e/assets-v1/9b48d559-e29a-4725-95e0-5b42018d33be/trade-electrician.jpg)

### Electrical

Panel work, service upgrades, and inspections with photos logged on the job.

Image: Plumber repairing pipes under a kitchen sink with tools nearby (https://jobopspro.com/__l5e/assets-v1/5cf40637-dc51-46f4-a154-9182a7a2b142/trade-plumber.jpg)

### Plumbing

Repairs, drain work, and installs with parts usage captured in the field.

## Ways To Get Help

### Getting started

Import customers, set up your pricebook, and run your first dispatch day.

### Email support

Reach our team at support@jobopspro.com. Most questions are answered within one business day.

### Live onboarding

Schedule a guided walkthrough with your team to configure workflows and user roles.

## Request Assistance

Tell us what you need help with and our support team will get back to you by email.

## Switching And Troubleshooting

### Migration checklist

- Export your customer list and service locations.
- Build your pricebook and equipment models.
- Add technicians, trucks, and skills.
- Run a parallel dispatch day before go-live.

### Troubleshooting

Common issues like missing email delivery, route-map loading, or user permissions are covered in our support docs. Contact us for account-specific help.